Jobs

1. Market Research & Requirements Analysis

Track industry trends and competitor strategies in cross-border card issuing (e.g., pricing models, benefits design, use case coverage).

Extract key product requirements through user interviews and data mining (e.g., transaction frequency, amount distribution, use scenarios), such as multi-currency accounts, real-time FX conversion, and optimized cross-border fees.

2. Product Design & Feature Development

Assist in designing product prototypes (e.g., virtual/physical card interfaces), drafting PRDs, and defining card issuance flows (e.g., KYC verification, credit limits) and payment architecture (e.g., integration with card schemes like VISA/Mastercard or other financial institutions).

Coordinate with engineering teams to build card system features (e.g., BIN management, transaction risk rules), drive testing and rollout, and ensure compliance with partner banks’ or PSPs’ technical standards.

3. Compliance & Risk Control Support

Ensure card products comply with cross-border payment regulations (e.g., foreign exchange management, AML) and design workflows for compliance (e.g., cross-border spending limits, fund usage tracking).

Monitor suspicious activity (e.g., high-frequency/high-value transactions), and collaborate with the risk team to enhance fraud prevention strategies (e.g., dynamic authentication, transaction blocking rules).

4. Cross-Functional Collaboration & Operational Support

Work with the business team to engage issuing partners (banks/card schemes) and optimize cost structures (e.g., fee sharing models).

Support the operations team in developing go-to-market strategies (e.g., cashback on cross-border purchases, FX fee waivers), analyze user behavior (e.g., activation rates, transaction activity), and propose iterative improvements.

5. Client Support and Training

Participate in the design of cross-border clearing and settlement processes (e.g., multi-currency fund consolidation, faster settlement cycles).

Investigate and resolve reconciliation discrepancies (e.g., FX rate fluctuations causing amount mismatches) in card transactions.

1. Educational Background & Core Skills

Education: Bachelor’s degree or above, preferably in Finance, Economics, or Computer Science.

Tools: Proficient in using AI tools for efficient PRD generation; skilled in Axure/Figma for prototyping; basic SQL and Excel data analysis (e.g., VLOOKUP, PivotTables).

Language: Strong English communication skills (both written and verbal). Ability to read international card scheme documentation and communicate in cross-border project settings. IELTS 6.5+ or equivalent is a plus.

2. Industry Knowledge & Practical Experience

Payments: Understanding of card issuing flows (e.g., BIN application, scheme certification), cross-border payment rails (e.g., SWIFT, VISA Direct), and settlement rules.

Compliance: Familiarity with cross-border capital controls and AML regulatory frameworks.

Data Analysis: Able to identify product issues using transactional data (e.g., chargeback rates, fee costs) and propose improvem.

3. Soft Skills & Nice-to-Haves

Communication & Logic: Strong logical thinking and cross-functional coordination (tech, compliance, ops).

Experience: Prior internship or project experience in payments or banking is preferred, especially related to cross-border card issuance.

Heavy user of AI tools.

Passion for innovation in card products and user growth strategies.

1. Market Research & Requirements Analysis

Assist in researching global acquiring market trends and competitor strategies (e.g., local payment methods, e-wallets), and analyze merchant needs (e.g., settlement efficiency, multi-currency payouts) to support product planning with structured reports.

Identify pain points in acquiring scenarios (e.g., high payment failure rates) through merchant interviews and event tracking, and propose targeted improvements.

2. Product Design & Iteration

Participate in the design of cross-border acquiring features, including payment routing, gateway architecture, checkout interface, multi-currency account management, subscriptions, bulk payouts, FX locking, and split settlement/unfreeze modules. Deliver wireframes (Axure/Figma) and detailed PRDs.

Optimize payment flows (e.g., streamline merchant onboarding) to improve success rates and enhance merchant experience.

3. Cross-Functional Collaboration & Project Management

Coordinate across engineering, compliance, and risk teams to drive timely feature development, testing, and deployment.

Collaborate with operations and sales teams to define go-to-market strategies, provide product training, and support merchant onboarding.

4. Product Analysis & Optimization

Analyze acquiring performance data (e.g., transaction volume, failure reasons) using AI-powered tools.

Regularly publish product performance reports and propose feature iterations (e.g., routing optimization, reducing false positives in risk rules).

5. Compliance & Risk Support

Assist in merchant due diligence (KYC review).

Maintain and update compliance process documentation for the acquiring product.

1. Education & Foundational Knowledge

Degree: Bachelor’s degree or above in Finance, Economics, Computer Science, or a related field.

Industry Knowledge: Understanding of cross-border payments (e.g., local payment methods, FX conversion), and acquiring logic (e.g., payment routing, transaction flows, error handling).

2. Core Skills

Tools: Heavy user of AIGC tools for knowledge gathering, PRD generation, visual/video creation; proficient in Axure/Figma for prototyping; skilled in using AI tools for data analysis.

Technical Literacy: Familiar with the payment transaction lifecycle (e.g., API integration, routing strategies, success rate optimization); basic understanding of clearing and settlement principles.

Communication & Logic: Strong ability to deconstruct requirements and collaborate efficiently with tech and business teams.

3. Experience & Soft Skills

Experience: 1–2 years of internship or work experience in the payments/financial sector; prior exposure to acquiring/payment gateway projects is preferred.

Personal Attributes: Fast learner (adapts quickly to evolving market rules); resilient under pressure (able to handle complex logic and precision of payment systems).

1. Billing System Design & Optimization

Needs Analysis: Participate in requirements gathering for the merchant billing system. Analyze cross-border merchant needs for billing formats, multi-currency views, automated reconciliation, etc., and produce product requirement documents (PRDs).

Product Design: Define billing generation rules (e.g., transaction details, fee breakdowns, FX conversion), billing delivery methods (API/email/merchant dashboard), and automated reconciliation processes (e.g., discrepancy tagging).

Settlement Rules Implementation: Based on cross-border settlement logic (e.g., revenue sharing, refunds, fund consolidation), design settlement statement templates that align with bank or third-party provider data.

1. Education & Industry Knowledge

Degree: Bachelor’s degree or above in Finance, Accounting, Computer Science, or a related field preferred.

Industry Knowledge: Understanding of cross-border payments (e.g., local payment methods, FX conversion), and acquiring logic (e.g., payment routing, transaction flows, error handling).

2. Core Skills

Tools: Heavy user of AIGC tools for knowledge gathering, PRD generation, visual/video creation; proficient in Axure/Figma for prototyping; skilled in using AI tools for data analysis.

Technical Literacy: Familiar with the payment transaction lifecycle (e.g., API integration, routing strategies, success rate optimization); basic understanding of clearing and settlement principles.

Communication & Logic: Strong ability to deconstruct requirements and collaborate efficiently with tech and business teams.

3. Experience & Soft Skills

Experience: 1–2 years of internship or work experience in the payments/financial sector; prior exposure to acquiring/payment gateway projects is preferred.

Personal Attributes: Fast learner (adapts quickly to evolving market rules); resilient under pressure (able to handle complex logic and precision of payment systems).

1. Requirement Analysis & Product Design

Research & Insights: Conduct customer interviews and competitor analysis to identify key merchant needs on the dashboard (e.g., multi-currency account management, real-time transaction queries, automated reconciliation, fund unfreezing).

Prototyping & Documentation: Power user of AI tools to efficiently generate PRDs, interaction flows, and define feature logic and business rules (e.g., fund transfer permissions, FX rate locking modules).

1. Education & Domain Knowledge

Degree: Bachelor’s or above, major in Finance, Computer Science preferred. Fresh graduates or those with 1–2 years of experience are welcome.

Industry Knowledge: Familiar with cross-border e-commerce and payments, with strong merchant perspective on international, multi-currency, and billing experiences.

2. Core Skills

AI & Tool Proficiency: Power user of AI tools for generating PRDs, workflows, and business rules.

Technical Understanding: Knowledge of payment architecture, API integrations, and RESTful standards.

3. Experience & Soft Skills

Project Experience: Previous involvement in payment systems, enterprise dashboards, or B2B product design is a plus.

Personal Traits: Strong logical thinking (for complex rules), attention to detail (for fund-related features), and ability to thrive under pressure (fast iterations, financial compliance).

4. Nice to Have

Language Skills: Fluent in English (IELTS 6.5 or equivalent), able to read competitor API docs.

Technical Background: Understanding of blockchain in cross-border settlement or Python scripting skills.

1. Requirement Analysis & Feature Design

Customer Research: Identify CRM pain points for cross-border merchants (e.g., multi-currency account grouping, transaction analytics, customer segmentation) and design functional modules (e.g., customer profiling, behavior tracking, marketing automation).

Product Prototyping: Use Axure/Figma to design CRM prototypes (e.g., customer segmentation dashboards, smart reminders, ticketing systems), and document PRDs with clear business logic (e.g., customer lifecycle management).

Compliance Adaptation: Ensure CRM data storage and usage aligns with regulations (e.g., GDPR, AML data retention).

1. Education & Domain Knowledge

Degree: Bachelor’s or above, majors in Computer Science, Information Systems, or Applied Math preferred.

Industry Knowledge: Understanding of cross-border payment flows, FX conversion; familiarity with CRM principles (e.g., customer lifecycle).

2. Core Skills

AI & Tools: Heavy AI tool user for generating PRDs, workflows, prototypes, and data analysis.

Technical Understanding: Proficient in API integrations and basic database schema (e.g., customer info tables). Basic knowledge of big data analytics.

3. Experience & Soft Skills

Project Experience: Fresh graduates or 1–2 years of experience in B2B product design, especiallySYMPLIFIED_BLOCK_STYLE in CRM or performance management systems preferred.

Personal Traits: Strong logical thinking (for breaking down complex customer journeys), precision (to avoid data breaches). Cross-cultural sensitivity (to adapt to global merchant needs).

4. Nice to Have

Language Skills: Fluent English (IELTS 6.5 or equivalent), capable of writing English product documents.

Technical Background: Familiarity with Python/R for behavioral analysis or advanced SQL query skills.

1. Content Strategy & Creation

Develop multi-platform content strategies (Facebook, Twitter, LinkedIn, Instagram, TikTok, etc.), including copywriting, visual content, and video scripting tailored to regional and cultural preferences.

Plan weekly/daily content calendars, hashtags, and campaign themes based on industry trends and audience insights.

1. Education & Language

Bachelor’s degree or above, preferably in Marketing, English, Journalism, Communications, or related fields.

Fluent in English (IELTS 6.5+ or equivalent), with strong written communication skills.

2. Core Skills

Content Creation: Strong copywriting skills in English, basic video editing (Premiere, CapCut, etc.), and advanced proficiency with AIGC tools (ChatGPT, DeepSeek, Midjourney, etc.) for end-to-end content production.

Data-Driven Thinking: Ability to interpret performance data and use insights to iterate and improve content direction.

3. Experience

Junior Role: 1-3 years of relevant experience. Fresh graduates are welcome with strong internship or project-based exposure (e.g., practical AIGC use cases, social media account management).

Senior Role: 3–5+ years of experience with proven track record in strategy, content creation, and global brand marketing operations.

4. Soft Skills

Cross-Cultural Awareness: Sensitivity to cultural norms and holidays across global markets (e.g., North America, Middle East).

Resilience: Ability to work under pressure, handle time zone differences, and respond to urgent tasks.

Creativity & Curiosity: Eager to explore new trends and platforms in digital marketing.

1. Partner Development & Relationship Management

Identify and onboard new education partners, including study abroad agencies, international schools, and language training institutions.

Promote the company’s cross-border tuition payment solutions (e.g., tuition remittance, accommodation fee payments).

Build strong working relationships with agency counselors and operations teams, gaining insight into their workflows and challenges in the payment process (e.g., complicated payment steps for students/parents).

1. Education & Language

Bachelor’s degree or above, preferably in Business, Marketing, Education, or related fields.

Fluent in English (IELTS 6.5+ or equivalent), with strong communication skills.

2. Core Skills

Partnership Development: Experience in B2B relationship management and negotiation.

Technical Understanding: Familiarity with payment systems and API integrations.

3. Experience

Junior Role: Fresh graduates or 1–2 years of experience in partnership management, sales, or education industry.

Senior Role: 3+ years of experience with a proven track record in onboarding partners and driving payment solutions.

4. Soft Skills

Relationship Building: Strong interpersonal skills to foster trust with partners.

Problem-Solving: Ability to troubleshoot payment issues efficiently.

Cross-Cultural Sensitivity: Adaptability to work with global education partners.

1. Market Development & Client Acquisition

Identify and reach out to target clients, including overseas universities, language training centers, and international K-12 schools.

Leverage industry events, education forums, and online channels to engage with finance departments or international admissions offices.

Promote cross-border tuition collection services tailored for educational institutions.

Responsibilities

1. Business Goals

Achieve annual business goals, including transaction volume (GMV), number of signed institutions, and client retention rate.

1. Industry Knowledge

Familiarity with international education fund flows, institutional finance processes, and common payment challenges.

2. Technical Acumen

Ability to explain payment system workflows and coordinate API-based integrations.

3. Cross-Cultural Communication

Comfortable working across time zones.

Skilled in building trust with senior stakeholders at educational institutions (e.g., CFOs, Directors of Finance).

1. Partnership Development & Relationship Management

Develop and maintain partnerships with banks, card issuers, and card networks (e.g., Visa, Mastercard) to support the launch of cross-border card products (e.g., prepaid cards, virtual cards, physical cards) for corporate or individual use.

Drive co-branded or white-label card initiatives (e.g., international travel cards, business expense cards).

Assist in sourcing new financial institution partners, including preparing materials and conducting pre-negotiation analysis.

1. Education & Background

Bachelor’s degree or above in Finance, Economics, International Trade, English, Computer Science, or related fields.

2. Core Skills

Familiarity with cross-border payment workflows (e.g., acquiring, fee structures, clearing & settlement, FX conversion), and common financial institution collaboration models.

Proficient user of AI-based productivity tools (e.g., ChatGPT agents, automation assistants).

3. Experience

Fresh graduates or 1–2 years of relevant experience. Internship or work experience in banking or the payment industry is preferred.

4. Soft Skills

Strong communication and coordination abilities; able to manage multiple tasks in parallel.

Proficient in English for daily professional communication.

1. Partnership Development & Relationship Management

Develop and maintain partnerships with banks, card issuers, and card networks (e.g., Visa, Mastercard) to support the launch of cross-border card products (e.g., prepaid cards, virtual cards, physical cards) for corporate or individual use.

Drive co-branded or white-label card initiatives (e.g., international travel cards, business expense cards).

Assist in sourcing new financial institution partners, including preparing materials and conducting pre-negotiation analysis.

2. Market Research & Channel Evaluation

Monitor policy updates, pricing structures, and product capabilities of financial institutions.

Build and maintain a partner evaluation model to assess factors such as settlement speed, transaction fees, and compliance fit; provide input on partnership prioritization.

Organize and maintain documentation for KYC and AML screening for all partners.

3. Internal Coordination & Process Enablement

Serve as a liaison between financial institutions and internal teams (e.g., tech, product, compliance) to ensure seamless execution of partnerships.

Support the creation of SOPs (Standard Operating Procedures) for card program onboarding.

Oversee API integrations and system testing for card issuance platforms to ensure reliability and stability of payment channels.

4. Risk Control & Issue Resolution

Help monitor transactional risks across issuing channels.

Coordinate the resolution of operational issues such as channel disruptions or delayed settlements by working directly with institutional partners.

1. Education & Background

Bachelor’s degree or above in Finance, Economics, International Trade, English, Computer Science, or related fields.

2. Core Skills

Familiarity with cross-border payment workflows (e.g., acquiring, fee structures, clearing & settlement, FX conversion), and common financial institution collaboration models.

Proficient user of AI-based productivity tools (e.g., ChatGPT agents, automation assistants).

3. Experience

Fresh graduates or 1–2 years of relevant experience. Internship or work experience in banking or the payment industry is preferred.

4. Soft Skills

Strong communication and coordination abilities; able to manage multiple tasks in parallel.

Proficient in English for daily professional communication.

1. Virtual Account Channel Development & Optimization

Partner with banks and payment institutions to open cross-border account channels (e.g., named virtual accounts, multi-currency wallets) to support global payment collection, payout, and foreign exchange.

Expand local account coverage in strategic markets through partnerships with regulated financial institutions.

Design account product solutions including sub-account structures, automated FX conversion upon credit, and intelligent fund routing to meet complex cross-border treasury needs.

Lead API integration between partner account systems and the company’s platform to enable real-time balance inquiry, bulk payments, and automated reconciliation.

Collaborate with partners to launch value-added services such as FX locking, scheduled payouts, and cross-border payroll.

2. Market Intelligence & Partner Evaluation

Track regulatory updates, fee structures, and capability offerings of financial institution partners; propose optimized partner mixes based on commercial and compliance considerations.

Assist in building and refining a channel evaluation framework, benchmarking partners on key metrics such as settlement speed, cost efficiency, and infrastructure scalability.

Support due diligence efforts by organizing documentation for partner onboarding, including KYC and AML compliance reviews.

3. Cross-Functional Coordination & Process Management

Serve as the liaison between external financial institutions and internal teams (product, engineering, compliance, legal) to drive smooth implementation and ongoing collaboration.

Contribute to the creation of SOPs for onboarding and operating financial partners.

Oversee system integration and testing with partner institutions, ensuring seamless API connectivity and operational reliability of account infrastructure.

4. Risk Management & Issue Resolution

Monitor the performance and stability of virtual account channels and assist in investigating anomalies (e.g., delays in crediting, API failures, operational downtimes).

Work with financial partners to promptly resolve incidents and implement preventative measures.

Collaborate with risk and compliance teams to ensure robust control of fund flows.

1. Education

Bachelor’s degree or above in Finance, Economics, International Trade, Computer Science, or a related field.

2. Skills & Competencies

Solid understanding of the cross-border payment lifecycle (acquiring, pricing, clearing & settlement, FX) and common partnership models with financial institutions.

Proficient in using AI tools and intelligent automation to support workflow efficiency and decision-making.

Strong communication and coordination skills; able to manage concurrent workstreams and drive stakeholder alignment across teams.

Comfortable working in a multilingual, cross-timezone environment; professional English proficiency required.

3. Experience

0-2 years of relevant experience. Prior internships or roles in banking, fintech, or payment institutions are preferred.